Privacy Policy

Last Updated: January 1, 2026

ABC Pediatric Rehab, Inc. ("we," "our," or "us") is committed to protecting your privacy and the privacy of your child. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or receive services from our practice.

1. Types of Data We Collect

We collect different types of information to provide our services effectively:

1.1 Personal Information

  • Contact Information: Name, address, phone number, email address, and emergency contact details.
  • Demographic Information: Date of birth, age, gender, and preferred language.
  • Family Information: Parent or guardian names, relationship to the child, and family medical history relevant to treatment.

1.2 Protected Health Information (PHI)

  • Medical History: Current and past medical conditions, diagnoses, medications, allergies, and previous treatments.
  • Developmental Information: Developmental milestones, assessments, evaluations, and therapy progress notes.
  • Treatment Records: Session notes, treatment plans, goals, and outcomes.

1.3 Financial Information

  • Insurance Information: Insurance policy numbers, group numbers, authorization details, and claims history.
  • Payment Information: Credit card numbers (processed securely), billing records, and payment history.

1.4 Website Data

  • Usage Data: Pages visited, time spent on pages, referring website, and browser type.
  • Form Submissions: Information provided through contact forms, consultation requests, and other inquiries.
  • Cookie Data: Information collected through cookies and similar technologies (see our Cookie Policy).

2. How We Use Your Data

We use collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve pediatric rehabilitation services.
  • Treatment: To develop treatment plans, track progress, and coordinate care with other healthcare providers.
  • Billing and Insurance: To process payments, submit insurance claims, and manage accounts.
  • Communication: To send appointment reminders, respond to inquiries, and provide service updates.
  • Compliance: To comply with legal obligations, including HIPAA requirements.
  • Quality Improvement: To improve our services and patient outcomes.

3. Who Has Access to Your Data

Access to your information is strictly limited to authorized personnel who need it to perform their job functions:

  • Clinical Staff: Therapists and clinical supervisors who provide direct care to your child.
  • Administrative Staff: Scheduling coordinators, billing specialists, and front desk personnel.
  • Management: Clinical directors and practice managers for oversight purposes.

All staff members receive training on privacy and security practices and are bound by confidentiality agreements.

4. Third-Party Sharing

We may share your information with third parties in the following circumstances:

  • Insurance Companies: To process claims and verify coverage.
  • Other Healthcare Providers: With your consent, to coordinate care for your child.
  • Government Agencies: As required by law, including reporting certain conditions to public health authorities.
  • Business Associates: Third parties who perform services on our behalf, such as billing services and IT support. These parties are contractually bound to protect your information.
  • Legal Requirements: When required by law, court order, or legal process.

We do not sell your personal information to third parties.

5. Data Security

We implement comprehensive security measures to protect your information:

  • Encrypted electronic health record (EHR) systems
  • Secure, access-controlled facilities
  • Regular security training for all staff
  • Firewalls and intrusion detection systems
  • Regular security assessments and updates
  • Physical safeguards for paper records

6. Your Rights

Under HIPAA and applicable privacy laws, you have the following rights:

  • Access: You have the right to request copies of your child's medical records.
  • Amendment: You may request corrections to incomplete or inaccurate information.
  • Accounting of Disclosures: You may request a list of certain disclosures we have made.
  • Restrictions: You may request restrictions on certain uses and disclosures.
  • Confidential Communications: You may request that we communicate with you in a specific way.
  • Copy of Notice: You may request a paper copy of this Privacy Policy.

7. How to Delete Your Data

If you wish to have your or your child's information deleted from our systems:

  • Contact our Privacy Officer in writing at the address below.
  • Be aware that certain medical records must be retained according to Florida law and federal regulations.
  • We will delete data that is not required to be retained within 30 days of a valid request, where legally permissible.
  • Some data may be retained in de-identified form for quality improvement and research purposes.

To request data deletion, contact us at:

ABC Pediatric Rehab, Inc.
Attn: Privacy Officer
404 N. Albany Ave
Tampa, FL 33606
Email: info@abcpediatricrehab.net
Phone: +1 (623) 552-9802

8. Data Retention

We retain medical records for the period required by Florida law and federal regulations. Generally, records for minor patients are retained until the patient reaches age 21 plus the applicable statute of limitations. After the retention period, records are securely destroyed.

9. Children's Privacy

Our services are specifically for children. We collect information from parents and legal guardians. We do not knowingly collect information directly from children under 13 without parental consent. If you believe we have collected information from your child without your consent, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy regularly.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

ABC Pediatric Rehab, Inc.
Privacy Officer
404 N. Albany Ave
Tampa, FL 33606
Email: info@abcpediatricrehab.net
Phone: +1 (623) 552-9802